FAQs
Get answers to your frequently asked questions about Soha Cosmetics products, including ingredients, shipping, returns, and wholesale options.
Q: What types of products does Soha Cosmetics offer?
A: Soha Cosmetics offers a wide range of skincare and cosmetic products, including moisturizers, serums, eye creams, and more. All of our products are formulated with high-quality ingredients, including hyaluronic acid, to provide maximum benefits for the skin.
Q: Are Soha Cosmetics products suitable for all skin types?
A: Yes, our products are suitable for all skin types, including sensitive skin. We have a wide range of products to suit different skin concerns, and we recommend consulting with a skincare professional before using any new product.
Q: Are Soha Cosmetics products safe to use?
A: Yes, our products are safe to use. We use high-quality, non-toxic ingredients and our products are cruelty-free and paraben-free.
Q: Does Soha Cosmetics test on animals?
A: No, Soha Cosmetics is against animal testing and we only use ingredients that have been deemed safe for use on humans.
Q: How can I purchase Soha Cosmetics products?
A: You can purchase Soha Cosmetics products directly from our website, sohacosmeticspk.com. We also offer free shipping on all orders within Pakistan.
Q: Can I see the list of ingredients used in Soha Cosmetics products?
A: Yes, a complete list of ingredients can be found on the product page of each item and also on the package when you receive the product.
Q: How long does it take for my order to arrive?
A: We process all orders within 24 hours and it usually takes 3-5 business days for delivery within Pakistan and 7-10 business days for international delivery.
Q: What is the return policy for Soha Cosmetics products?
A: We want you to be completely satisfied with your purchase. If for any reason you are not satisfied, you can return or exchange your purchase within 14 days of delivery.
Q: Can I track my order?
A: Yes, you will receive an email with a tracking number once your order is shipped. And you can track your orders from this courier company website by putting in your receiver shipment tracking number. (https://mulphilog.com/)
Q: Can I cancel my order?
A: Yes, you can cancel your order as long as it hasn't been shipped yet. Please contact our customer service team as soon as possible to cancel your order.
Q: Does Soha Cosmetics offer wholesale discounts?
A: Yes, we offer wholesale discounts for bulk orders. If you're interested in purchasing Soha Cosmetics products for your salon, spa, or store, please contact us for more information.
If you have any further questions, please do not hesitate to contact our customer service team at sohacosmeticspk.com/contact for assistance.